frequently asked questions2020-08-14T14:01:10-04:00

got questions?  we have answers

who owns my phone number?2020-08-14T13:26:07-04:00

It’s all yours and you can port out at anytime by using the information in your account.

can I keep my phone?2020-08-14T17:18:19-04:00

While we support industry standard phones, a new phone is included in your plan with inexpensive upgrades to the nicest phones on the market.

am I locked into a contract?2020-08-14T13:12:09-04:00

Even though you’ll sign a service agreement, you can cancel at anytime but we are confident you will stay with our service.

what about my existing number?2020-08-14T13:12:13-04:00

You can keep it. We make the transition to our service easy by scheduling ports after hours, so there is little to no downtime of your system.

what about a desk phone?2020-08-14T17:09:00-04:00

While a basic desk phone is included with your extension, its not always necessarily since you can use the web app with a headset and still use all the features of our system.

what about CRM integrations?2020-08-14T17:11:10-04:00

Most CRM systems are supported with click to call, contact pop-ups and call journaling. we will help set it up for free.

can I make multiple calls at once?2020-08-14T13:23:12-04:00

Of course you can, depending on how many lines your phone supports.

can I record my calls?2020-08-14T17:12:38-04:00

The call recording feature is included with your all inclusive plan. Call recording can be on always, off always, or record on-demand.

any chance I can rent?2020-08-14T17:14:49-04:00

We prefer you rent your phone! nSpeak covers your phone the entire time you are on our service including firmware updates, monitoring, and call quality reports.

what happens in a power outage?2020-08-14T17:16:36-04:00

No worries, your phone system is cloud hosted so you can continue to make and receive calls from your mobile app. No data service? just forward to your mobile phone number.


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