How Can We Help?
logging in
Your welcome email will include your Web App URL, username, and password to log into the Web App
![image-3](https://nspeak.net/wp-content/uploads/2020/06/image-3.png)
installing the browser extension
Once logged in you will be redirected to the people page. Click “Install 3CX Browser Extension” notification on the left.
![image-6](https://nspeak.net/wp-content/uploads/2020/06/image-6.png)
![image-7](https://nspeak.net/wp-content/uploads/2020/06/image-7.png)
![image-8](https://nspeak.net/wp-content/uploads/2020/06/image-8.png)
![image-9](https://nspeak.net/wp-content/uploads/2020/06/image-9.png)
pin the browser extension
Click the puzzle piece in the upper right-hand corner of Chrome.
![pin](https://nspeak.net/wp-content/uploads/2020/06/pin.png)
![pushpin](https://nspeak.net/wp-content/uploads/2020/06/pushpin.png)
allow notifications
Click the blue “Allow Notifications” in the upper left-hand corner of the screen and follow the prompts.
![allow](https://nspeak.net/wp-content/uploads/2020/06/allow.png)
activating the extension
Return to the Web Client tab and click “Activate your 3CX Browser Extension”
![image-10](https://nspeak.net/wp-content/uploads/2020/06/image-10.png)
![image-12](https://nspeak.net/wp-content/uploads/2020/06/image-12.png)
You will now see the Chrome browser extension. This extension will be persistent.
![image-14](https://nspeak.net/wp-content/uploads/2020/06/image-14.png)
Clicking the phone icon will bring up the Soft Phone. By clicking the keypad and you are ready to make phone calls. Make sure to allow any permissions when prompted.
![image-15](https://nspeak.net/wp-content/uploads/2020/06/image-15.png)
Next: Sending and receiving calls from the web client