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logging in

Your welcome email will include your Web App URL, username, and password to log into the Web App

installing the browser extension

Once logged in you will be redirected to the people page. Click “Install 3CX Browser Extension” notification on the left.

pin the browser extension

Click the puzzle piece in the upper right-hand corner of Chrome.

allow notifications

Click the blue “Allow Notifications” in the upper left-hand corner of the screen and follow the prompts.

activating the extension

Return to the Web Client tab and click “Activate your 3CX Browser Extension”

You will now see the Chrome browser extension. This extension will be persistent.

Clicking the phone icon will bring up the Soft Phone. By clicking the keypad and you are ready to make phone calls. Make sure to allow any permissions when prompted.

Next: Sending and receiving calls from the web client

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